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This store has earned the following certifications.
【Brand Commitment】 HOTSOON is committed to providing elegant and functional home solutions. We use premium materials and advanced technology to ensure each product brings lasting beauty and comfort to your home. Since our inception, we’ve served hundreds of thousands of satisfied customers worldwide, continuously striving for excellence.
【Sleek Design, Enhanced Functionality】 Our blinds come with a top cover shell, featuring a hidden mounting bracket for a minimalist look. This innovative design not only enhances the aesthetic appeal but also serves practical purposes. The cover protects against dust and minimizes light leakage, offering better light control and privacy. Ideal for those who appreciate both style and functionality in their window treatments.
【Effortless Installation】 Designed for your convenience, our blinds come with all necessary hardware and a clear instruction guide, ensuring a hassle-free setup. Whether you prefer an inside mount for a sleek look or an outside mount to make a statement, our versatile design accommodates your unique installation needs effortlessly.
【Customize Size】 For inside mounting roller blinds, a minimum 2" window frame depth is required. For blackout roller window shades, custom window shades width is 1/4" less than the window width, and the length of the shades is equal to the window length. For outside mounting roller shades, they need to be 4 inches wider and longer than the window width and length for better coverage. If you can’t find the size you need on the page, please contact us for a custom solution.
【Trusted Quality and Service】 With over 20 years of engagement in the shades field, and professional production staff, each shade undergoes rigorous testing and adjustment during production to achieve the best results. We are confident in our products and hope you will approve of them. If there is any dissatisfaction after receiving the product, please contact us promptly, and we will provide a solution as soon as possible.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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